We want you to be completely satisfied with your purchase on Adezon website and our mobile app.
We are committed to offering our customers only 100% genuine and original products
The convenient shopping experience that allows you pay at your doorstep.
You have 30 days to make a return request after your order has been delivered. You will receive 100% refund for your item plus shipping fees, if we delivered a damaged, defective, wrong item or if you simply changed your mind.
Return via contact form or call us if you have any questions.
Return at our pickup stations or we can pick up the item
Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your return slip is signed by our agents. That is your proof of return.
Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our CS team. See our timelines here here